FAQ'S

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Can United Apparel supply garments and printing?

Yes we can!

Please contact us or head across to the Suppliers page to see what garments we have available.

While we can also help with decorating customer supplied garments – by having us supply and decorate this doesn’t just save you time it also means you don’t have to contact suppliers, receive orders, count the stock, make sure it’s all delivered correctly, check for batch differences, etc… Our team can take care of this part for you.

Can I supply my own garments?

You sure can, we do have some specifications that will need to be approved by our team, please contact us for more information

Is there a minimum Qty

No minimum Qty, however we do recommend orders of 10+

Does United Apparel have a design service?

Yes we do! We have an in house design team that can help you with your ideas for a merch range.

Pricing for this depends on the hours of work involved. Contact us for a quote.

What is the typical turnaround time?

Typical turn around is 3 weeks, however please contact the team for any other requests, as we can work with you to ensure you receive your order when you need it.

Do you offer swing tag and bag finishing services?

Yes we do! Contact us for more information

What ink do you use?

We screen print with Plastisol ink, water based ink, Glow in the Dark Ink, Puff Inks along with so much more.


If you are after a particular finish, please contact us.

How do I supply artwork files to you, what files do you use?

We accept vectorised artwork in the format of .ai .eps. pdf.
We are looking for clean lines when the artwork is zoomed in with no pixelation, this helps create a high quality finish. If you don't have the right format our design team can help redraw your artwork into the correct format needed for printing.

Please see the example below of the difference between a pixelated and vectorised image.